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ServicesWhat we send you

What we send you

The reports, files and calls a client of ours gets: what each one is, how often it comes and which plan or package it comes with.

With a monthly plan

What the three tiers send, and which tier each comes with.

Compare the tiers
Store dashboard

Store dashboard

What it is
Your sales, fees, ad cost and margin in one dashboard, for each marketplace.
How often
Updated through the month.
Comes with
Tier II and Tier III
Weekly update

Weekly update

What it is
A short summary in your WhatsApp group: the week in figures, what we did and what comes next.
How often
Every week.
Comes with
Tier II and Tier III

Planning call

What it is
A call to agree promos, budgets and priorities: what worked in the last two weeks, and the plan for the next two.
How often
Every two weeks.
Comes with
Tier II and Tier III
Monthly report

Monthly report

What it is
Sales, fees, ad cost and margin for each marketplace, compared with the month before, and the decisions for the next month.
How often
Every month.
Comes with
Every tier

With a package

Six packages, one job each, and the files each one sends.

Marketplace Marketing and Margin Control

We run your ads, vouchers, flash sales and bundles as one plan, and check the margin of every promo before it runs.

See what is included
Ads plan and projection

Ads plan and projection

What it is
Your ad spend and sales by channel last month, the budget we propose for the next, and a projection at a low, a base and a high level.
How often
Every month, with the monthly report.
Comes with
Marketplace Marketing and Margin Control
Margin check

Margin check

What it is
The selling price of a product, line by line: platform fees, commission, ads and returns, and the margin that is left.
How often
In week one, on up to 50 products. Each promo is checked against it before it runs.
Comes with
Marketplace Marketing and Margin Control
Campaign calendar

Campaign calendar

What it is
The campaign days of the coming months, with every promo on them, its fees and its margin.
How often
Every month, with the monthly report.
Comes with
Marketplace Marketing and Margin Control

Full Store Diagnosis

Where your store leaks sales and profit, and what to fix first.

See what is included
Diagnosis report

Diagnosis report

What it is
The opening of the written report: your store in three numbers, sales, visitors and orders per product click.
How often
Once, within 3 business days of payment and data.
Comes with
Full Store Diagnosis
What we found

What we found

What it is
The five biggest leaks we found in your store, each with its fix.
How often
In the same report.
Comes with
Full Store Diagnosis
How we fix it

How we fix it

What it is
Each of the five leaks, what our team does about it and in which week.
How often
In the report, and in the 45 minute walkthrough.
Comes with
Full Store Diagnosis
First 30 days

First 30 days

What it is
What our team would do in the first 30 days of a monthly plan, week by week.
How often
With the report.
Comes with
Full Store Diagnosis

Market Radar

Who sells what in your category, how much, and where you fit.

See what is included
Competitor analysis

Competitor analysis

What it is
A dashboard of the stores like yours in one category: their estimated sales, their share of the market and their price ranges.
How often
Once, in the report within 3 business days.
Comes with
Market Radar
Top sellers

Top sellers

What it is
The top seller of each sub category against your store, with its price, units sold and sales a month.
How often
In the same report.
Comes with
Market Radar

Creator Network

Creators found, filtered and tracked, with commission set against your margin.

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Creator programme

Creator programme

What it is
The creator programme in numbers: invited, joined, samples sent and content made, with what was done.
How often
Every month, with the real count of active creators.
Comes with
Creator Network

Store Duplication

New stores set up and filled, up to 100 products each, ready to sell.

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Listings plan

Listings plan

What it is
How we set up the listings in the new store: when, what we change and why.
How often
Once for each store, before the upload.
Comes with
Store Duplication
Setup checklist

Setup checklist

What it is
The new store, step by step: setup, products moved, titles and descriptions, storefront, upload and check, each with its date and where it stands.
How often
Once, for each new store.
Comes with
Store Duplication

Buyer Chat Desk

Buyer chats answered Monday to Friday, 09.00 to 17.00, with a response guarantee.

See what is included
Chats and orders

Chats and orders

What it is
How many buyers who chat go on to order, the sales that came from a chat, and the time a reply takes.
How often
Every month.
Comes with
Buyer Chat Desk
Shop health

Shop health

What it is
The shop health against its target: rating, chat reply rate, average reply time and the rest.
How often
Every month, with the reply rate the guarantee is measured on.
Comes with
Buyer Chat Desk