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Six case studies, each shown on the seller dashboard.

Five client accounts on Shopee, TikTok Shop, Tokopedia and RedMart (Lazada), told as six case studies. Each shows the problem, what we changed and the result, on the store dashboard.

We do not promise a sales figure. We show what the screens said before, what we changed, and what they said after.

How each case is told

  1. The problem

    Where the store stood before, on its own screen, and what was wrong.

  2. What we changed

    What we changed, one lever at a time, each with its own before and after.

  3. The result

    Where the store stood after, on the same screen with the same filters.

Every screenshot is a crop of the real seller dashboard, at its original size or smaller. The side menu and the shop name are removed. Nothing is redrawn or retyped.

Each case in short

  1. Consumer electronics retailer

    Case 01Shopee Indonesia and TikTok Shop, June 2024 to November 2025

    Read the case: Consumer electronics retailer

    1. BeforeJune 2024
      Screenshot: Before. June 2024. Shopee Seller Centre, Performa Toko, Tinjauan

      Shopee Seller Centre, Performa Toko, Tinjauan

      The trouble

      In June 2024 the store sold IDR 1.37 billion from 3,248 orders, and both were falling. Its ad budget was spread thin across shop wide campaigns, with no clear view of which products carried the store.

      • Ads on single products
      • Listings rebuilt for search
      • Competitors tracked
      • TikTok Shop and affiliates

      The move

      We moved the ad spend off shop wide campaigns and onto single products, rebuilt the listings around what shoppers type into Shopee search, tracked competitors, and added TikTok Shop and an affiliate programme.

    2. AfterNovember 2025
      Screenshot: After. November 2025. Shopee Seller Centre, Performa Toko, Tinjauan

      Shopee Seller Centre, Performa Toko, Tinjauan

      The result

      In November 2025 the same screen read IDR 8.18 billion from 9,869 orders, six times the sales of June 2024. Not every month went up: sales fell 20.14% in March 2025 and rose 32.35% in April.

  2. Food and beverage brand

    Case 02Shopee, TikTok Shop and Tokopedia, March to September 2026

    Read the case: Food and beverage brand

    1. BeforeMarch 2026
      Screenshot: Before. March 2026. Same screen, the month before the audit

      Same screen, the month before the audit

      The trouble

      In the first quarter of 2026 the store sold under IDR 50 million a month, and a smaller share of its visitors ordered each month. Ads were already running, but the largest single ad was a shop banner with the weakest return of the six.

      • Ad budget by return
      • A new product at the centre
      • Affiliates and creators
      • Three marketplaces, one report

      The move

      An audit on 10 April 2026 ranked every product and every running ad by what it returned, and set a target of IDR 100 million a month. The ad budget went to what paid back, a new product was put at the centre, creators sold on commission, and three marketplaces went into one monthly report.

    2. AfterJuly 2026
      Screenshot: After. July 2026. Shopee Seller Centre, Performa Toko, Tinjauan

      Shopee Seller Centre, Performa Toko, Tinjauan

      The result

      May closed at IDR 134.59 million, past the target, and July at IDR 158.56 million, 3.7 times the sales of March. The share of visitors who ordered fell from 3.74% to 2.50% on the way, and two months after the peak September still closed at IDR 109.97 million.

  3. Snack and grocery distributor

    Case 03RedMart (Lazada) and Shopee Singapore, May to September 2026

    Read the case: Snack and grocery distributor

    1. BeforeMay 2026
      Screenshot: Before. May 2026. RedMart seller analytics, sales by category by month

      RedMart seller analytics, sales by category by month

      The trouble

      In May 2026 the business sold SGD 34,122.95 on RedMart (Lazada) with its ad account below zero, two campaigns paused and 27 of 35 promotions expired. Its Shopee store sold SGD 3,013.70 with nothing switched on: no ads, no affiliates, no campaigns.

      • A read only audit
      • Profit for each product
      • Ads back on, by return
      • Promotions on a routine

      The move

      We began with a read only audit and a profit model, to know what each product earns after fees. Only then did Shopee Ads go live, on 22 June, followed by a new RedMart campaign on 6 July, and from 22 September the RedMart promotions were put on a written daily routine.

    2. AfterSeptember 2026
      Screenshot: After. September 2026. RedMart seller analytics, sales by category by month

      RedMart seller analytics, sales by category by month

      The result

      RedMart sales went from SGD 34,122.95 in May to SGD 42,243.63 in September 2026, and RedMart orders from 2,073 to 2,694. Shopee sales stepped up from SGD 3,013.70 in May to SGD 4,562.45 in July, then held above SGD 4,300 in August and September.

  4. Frozen food brand

    Case 04Shopee Singapore, April to August 2026

    Read the case: Frozen food brand

    1. BeforeApril 2026
      Screenshot: Before. April 2026. Shopee Seller Centre, Business Insights, Overview

      Shopee Seller Centre, Business Insights, Overview

      The trouble

      In April 2026 the shop took 23 orders worth SGD 1,555.69, and on about half the days it sold nothing. Shoppers found the products and then left.

      • 17 listings rewritten
      • Budget on the two best ads
      • Campaigns and vouchers
      • A violation cleared

      The move

      We put the listings first: 17 were rewritten, with no ad spend in week one. The ads came back on about 9 May, and the budget rose in steps to SGD 1,000.00 in August, only on the campaigns that paid back.

    2. AfterAugust 2026
      Screenshot: After. August 2026. Shopee Seller Centre, Business Insights, Overview

      Shopee Seller Centre, Business Insights, Overview

      The result

      August 2026 closed at SGD 12,974.95 from 252 orders, 8.3 times the sales of April. That month 4.32% of visitors bought, against 1.93% in our audit of April.

  5. Homeware brand

    Case 05Shopee Singapore, June to July 2026

    Read the case: Homeware brand

    1. BeforeJune 2026
      Screenshot: Before. June 2026. Shopee Seller Centre, Business Insights, Overview

      Shopee Seller Centre, Business Insights, Overview

      The trouble

      In June 2026 the store sold SGD 19,603.63, down 21.99% on May. About half of its sales came through affiliates, while search and paid traffic were idle.

      • 32 titles rewritten
      • The store sorted into categories
      • A buyer side audit
      • A month one report

      The move

      In month one we rewrote all 32 titles for search, sorted the store into categories and walked it as a shopper would. A month one report then showed the owner, product by product, where the new traffic leaked, with a fix for each leak.

    2. AfterJuly 2026
      Screenshot: After. July 2026. Shopee Seller Centre, Business Insights, Overview

      Shopee Seller Centre, Business Insights, Overview

      The result

      July 2026 closed at SGD 28,147.28, up 43.58% on June. One listing that creators pushed carried the sales, and search, the part we rebuilt, brought 42.4% more clicks.

  6. Computer and IT category on TikTok Shop

    Case 06TikTok Shop Indonesia, August to September 2025

    Read the case: Computer and IT category on TikTok Shop

    1. BeforeAugust 2025
      Screenshot: Before. August 2025. TikTok Shop Seller Center, GMV Max, Ringkasan

      TikTok Shop Seller Center, GMV Max, Ringkasan

      The trouble

      In June 2024 the store sold on Shopee, where its sales and its orders were both falling. TikTok Shop was not yet one of its channels.

      • Ads on single products
      • Listings rebuilt for search
      • Competitors tracked
      • TikTok Shop and affiliates

      The move

      One of the four changes of case 01: TikTok Shop was added as a second channel beside Shopee, with GMV Max ads running on it.

    2. AfterSeptember 2025
      Screenshot: After. September 2025. TikTok Shop Seller Center, GMV Max, Ringkasan

      TikTok Shop Seller Center, GMV Max, Ringkasan

      The result

      In September 2025 the GMV Max ads brought IDR 1.21 billion of gross revenue from 1,120 orders, against IDR 766.4 million from 486 orders in August, and the cost of each order fell from IDR 24,203 to IDR 14,615.

How these numbers were produced.

Every result in a case is printed on a screenshot in that case. Where a figure is our own arithmetic, such as a multiple or an average order, the page says so. Where a finding comes from our own audit, review or report, it sits in a card marked as such.

Before and after are chosen from when the work began, not from the lowest month on file. Where the month before the work was itself a weak month, the page says so.

Shopee Indonesia is shown on ready to ship or paid orders, Shopee Singapore on paid orders unless the page says placed. Clients are not named. Uncropped originals can be shown on a call.

Things to know about the evidence
Blanked area on two TikTok Shop captures
The shop name sat inside the dashboard itself, so a white block covers it. Nothing else on any capture is changed.
Faint diagonal number on RedMart charts
A watermark the portal prints across its own charts. It is a number, not a name.
Live panel on Shopee overviews
A side panel on Shopee overviews that shows the day of capture, not the month.
Definition updated 2026
Shopee changed how it counts sales in 2026, so a 2025 month and a 2026 month are close, not identical, measures.
Cards marked In the audit, In the review, In the report
Figures from our own documents for the client, not from a screen. Each card says so.
Scrolled pages and mouse pointers
A few captures were taken with the page scrolled or the pointer in view. They are shown as captured.
Time stamps and units you will meet
Per Bulan 2025.04 (GMT+07), By Month 2026.07 (GMT+08)
The dashboard is set to one calendar month. 2025.04 is April 2025. GMT+07 is Jakarta time, GMT+08 is Singapore time.
vs Bulan Sebelumnya, vs Previous Month
The small percentage under a figure compares it with the month before.
Status Pesanan, Order Type
Which orders are counted. Pesanan Siap Dikirim is ready to ship, Pesanan Dibayar and Paid Order are paid, Placed Order includes orders not yet paid.
01/03 - 31/03 (GMT+7)
Shopee Ads prints the day and month only. The year is stated beside each capture, with the reason.
Metrik Real-time, Real-time Metrics
A side panel that shows the day the screenshot was taken, not the month.
Waktu Pembaruan Terakhir, Last update time
When the platform last refreshed that page. It dates the capture.
M, K, JT, RB
On Shopee Indonesia store pages the figure before M is in millions and before K in thousands, with a dot for thousands and a comma for decimals. So Rp 6.793,80M is 6,793.80 million rupiah, written here as IDR 6.79 billion. On the Shopee affiliate pages M is miliar (billion), JT is million and RB is thousand, and the TikTok Shop pages print jt and rb. The rounded tiles of the ads page, such as Rp901.6m, use a dot as the decimal point.

Frequently asked questions

More questions? Write to us at hello@lokaworks.com

Can we start small before we commit?
Yes. The consultation is free. After it, a Full Store Diagnosis costs USD 20IDR 300.000 per store: the 5 biggest leaks in your store, 3 main competitors, a keyword map for 10 products and the margin of your top 20 products, in three business days, with no commitment. A single package can also be bought for one job at a time. Start a monthly plan within 30 days of your report and the full diagnosis fee comes off your first invoice.
Is there a minimum commitment?
No long contract. Plans are billed quarterly by default, at 10% off, from the day you start, or monthly if you prefer. You can stop at any time: a quarterly plan then runs to the end of the quarter you paid for, a monthly plan to the end of its month.

What would we change in your store?

Tell us about your store in a free consultation and we will tell you where we would start. If you want the detail first, the Full Store Diagnosis costs USD 20IDR 300.000 per store and takes 3 business days from payment and data.