Competitor revenue, best sellers, search volume and price ranges on Shopee and TikTok Shop. We find what to fix first, then optimise your listings, pricing and promos around it.
We run your marketplace store like a business.
Focused on profit after all costs, affiliate sales, margin per product, conversion rate, pricing strategy, listing optimisation, traffic and impressions, and search volume.
Tired of agencies that pitch with seniors, then hand your account to a junior? Sales going up, but profit is not? Agency fees growing with every sale, because they take a percentage? With marketplace fees rising every year, we keep your store profitable. The professionals who plan your strategy run your store every day, every promo is checked for profit before it runs, and our fee stays the same every month.
Real seller dashboards from client stores, with names removed.
Trusted by 30+ brands across Southeast Asia
Any agency can say it knows Shopee. Shopee certified us.
Every quarter, Shopee scores its enablers on how the brand shops they manage use its campaign tools, from its own data. For Q3 2026 in Indonesia, it certified Lokaworks in the Engagement Only category. The same campaign work goes into your store, with every promo checked against your margin before it runs.
- Scored on Shopee data. Shopee itself measures the brand shops we manage, so the score is not ours to give.
- The tools your campaigns run on. Flash sales, vouchers, Shopee Ads and discount promotions, the same tools we set up for your store.
- Reviewed every quarter. Shopee gives each badge for one quarter and one market, so it shows recent work: Indonesia, Q3 2026.
Your marketplace team, without hiring one.
A recap every week, a planning call every two weeks and a monthly report with fees, ad cost and margin per marketplace.
We have run stores in each of these markets, and we plan for each one separately: its fees, campaign dates and buyers.
- Indonesia
- Singapore
- Malaysia
- Thailand
- Philippines
- Vietnam
- Taiwan
- Japan
- South Korea
Titles and keywords built from real search volume per marketplace, so your ad budget goes to listings that are ready to sell.
The eight roles brands usually hire for, in one monthly plan. Graphic design starts from Tier II, customer service in Tier III.
- Ecommerce
Specialist - Customer
Service - Performance
Marketing - Data
Analyst - Marketplace
Admin - Affiliate
Specialist - Graphic
Designer - Growth
Manager
See the work before you sign.
Your monthly report, built for your store
Fees per platform, margin after ad and affiliate cost, the full funnel from visitors to orders, and what each promo really costs once vouchers apply.
Your first 30 days, then every week
Our team audits your store, agrees the plan with you, then runs it day to day and reports back.
Results from real store dashboards
Six case studies from five anonymised accounts, each shown on the seller dashboard: the problem, what we changed and the result.
Know the market before you spend
Market size, competitor share and best sellers on Shopee and TikTok Shop, with a margin check on the price you would have to match.
Affiliates who sell on commission
Programmes set up on Shopee and TikTok Shop, so creators promote your products and get paid per sale.
From search to order, every step
Search, ads, listings, templates and tracking, worked on as one funnel.
Lokaworks vs typical agencies
| Topic | Lokaworks | Typical agencies |
|---|---|---|
| Approach | The whole store run as one business: listings, chat, promos, ads, affiliates, keyword research and SEO, market and competitor research, margin checks, banners and storefront design | Mostly ads and discounts |
| Process | The team that plans your store runs it, with one ops lead as your daily contact | Seniors pitch the deal, then juniors usually run the account |
| Margin check | Profit counted after platform fees, ads, affiliate commission and your product cost (COGS) before any promotion runs | Promotions commonly judged by the sales number on the dashboard, even when they lose money |
| Research | Competitor sales, best sellers, price bands and search volume checked before we spend | Little or no research before the budget goes out |
| Decisions | Every move backed by your store data and market data | Moves tend to rest on assumptions, such as the market is slowing down |
| Reporting | Weekly recap, follow up on urgent issues, a planning call every two weeks, a monthly report and a dashboard with month on month numbers for the yearWeekly recap, planning call and dashboard from Tier II | Usually a weekly update in a WhatsApp chat, with no dashboard to look at and no next step to act on |
| Affiliates | Creators recruited and checked, with commission set against your margin | Creators frequently added in bulk: no check of their niche, no filtering, and nobody watching the commission |
| Fees | One fixed monthly fee, no percentage of your sales | Often a retainer plus a percentage of your sales |
| Contract | Quarterly at 10% off, or month to month | Usually locked in for 6 or 12 months |
| Start here | Book a free consultation |
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Reply within one business day.
On WhatsApp, from the team that runs your store.
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Prices on the page.
All three tiers are published, so you know the cost before the call.
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Start with your numbers.
The free consultation looks at your store before we propose anything.
Built for growing brands.
For brands that need a full marketplace team without a large agency retainer.
- Ecommerce
Specialist - Customer
Service - Performance
Marketing - Data
Analyst - Marketplace
Admin - Affiliate
Specialist - Graphic
Designer - Growth
Manager
Five marketplaces, run together
Shopee, Tokopedia, TikTok Shop, Lazada and RedMart, run together so your prices and promos stay consistent.
Eight roles in one monthly plan
The eight roles brands usually hire for, in one monthly plan. Graphic design starts from Tier II, customer service in Tier III.
Track record
Client sales managed: more than IDR 100 billion
-
5
Marketplaces
- Ad spend managed: more than IDR 1 billion
9
Markets where our clients sell
- Indonesia
- Singapore
- Malaysia
- Thailand
- Philippines
- Vietnam
- Taiwan
- Japan
- South Korea
From Top Rated freelancer to agency
Matthew H.Verified
Surabaya, Indonesia
- 100% Job Success
- Top Rated
30+ brands managed
Shopee Certified Enabler.
Shopee Certified Enablers Program, Indonesia, Q3 2026, Engagement Only category.
The team behind your store
The people who run your chat, listings, ads, affiliates and reports every working day.
- Ecommerce Specialist
- Customer Service
- Performance Marketing
- Data Analyst
- Marketplace Admin
- Affiliate Specialist
- Graphic Designer
- Growth Manager
Your professional marketplace team, in one monthly package.
No hiring, training or paying admins yourself, and no starting over when one quits. Three tiers, priced per store, with no percentage of your sales.
Questions? Message us on WhatsApp or book a free consultation.
Tier I
1 store on 1 marketplaceFor owners on one marketplace who still answer buyer chats themselves
USD 250IDR 3.000.000USD 225IDR 2.700.000a month, billed monthlybilled quarterly
Save 10% billed quarterly: USD 225IDR 2.700.000 a monthMonthly billing also available: USD 250IDR 3.000.000 a month
About SGD 320 a monthAbout MYR 1,020 a monthAbout PHP 15,800 a monthAbout THB 8,400 a monthAbout SGD 290 a monthAbout MYR 920 a monthAbout PHP 14,200 a monthAbout THB 7,500 a month
Month to month, no contractBilled every three months, no long contract
Choose this if you want us to run the store every day, including its ads and campaigns.
Everything in Marketplace Marketing and Margin Control, plus:
- Store managementOrders, stock, listings and account health checked every working day, with appeals handled for you.Orders, stock and account health every working day, with an alert before the courier cutoff.
- 20 SKU listings a monthNew listings written for search, or existing ones moved from another marketplace.Titles, attributes, descriptions and photos, new or moved from another marketplace.
- 25 affiliates contacted a monthCreators contacted and checked, commission set against your margin, fake accounts filtered out. The monthly count is outreach, not a number who join.Creators we reach out to every month to promote your products for a commission, checked by our team. This is outreach, not a promise of how many will join.
- 10 keywords, weeklyThe words buyers search, tracked every week, with your titles rebuilt around them.Keywords chosen by search volume, with your titles and descriptions written around them.
- Monthly report, compared with the month beforeSales, fees, ad cost and margin for each marketplace, compared with the month before.Sales, fees, ad cost and margin for each marketplace, from the exports of your own store.
- Full Store Diagnosis included in your first monthWhere your store leaks sales and profit, and what to fix first.A report on where your store loses sales and profit, with the fix for each leak.Already bought the diagnosis? Its fee comes off your first invoice instead.
Tier II
Recommended1 store on 2 marketplacesFor brands on two marketplaces that want our team to run both
USD 400IDR 5.000.000USD 360IDR 4.500.000a month, billed monthlybilled quarterly
Save 10% billed quarterly: USD 360IDR 4.500.000 a monthMonthly billing also available: USD 400IDR 5.000.000 a month
About SGD 510 a monthAbout MYR 1,630 a monthAbout PHP 25,200 a monthAbout THB 13,400 a monthAbout SGD 460 a monthAbout MYR 1,470 a monthAbout PHP 22,700 a monthAbout THB 12,000 a month
Month to month, no contractBilled every three months, no long contract
Choose this if your store runs on two marketplaces and you want our team to run both every day.
Everything in Tier I, plus:
- Store setup and onboardingShop settings, categories and the first listings set up, ready to sell.Your shop set up ready to sell, and the plan for your first month.
- Ads and promotions on 25 SKUsAds, vouchers, flash sales and campaigns on the products in your plan, each promo checked against margin.Marketplace ads, with the vouchers, flash sales and bundles around them.
- 100 SKU listings a monthNew listings written for search, or existing ones moved from another marketplace.Titles, attributes, descriptions and photos, new or moved from another marketplace.
- 100 affiliates contacted a monthCreators contacted and checked, commission set against your margin, fake accounts filtered out. The monthly count is outreach, not a number who join.Creators we reach out to every month to promote your products for a commission, checked by our team. This is outreach, not a promise of how many will join.
- 5 competitors and 15 keywords, weeklyCompetitor sales, best sellers and price bands, so you know where your price stands. The words buyers search, tracked every week, with your titles rebuilt around them.Competitor sales, best sellers and price bands, and the words buyers search.
- Margin and pricing check on up to 200 productsProfit per product after fees, vouchers, ads and commission, so a losing promo is caught before it runs.Landed cost, platform fees, vouchers and ad cost checked product by product.
- 3 storefront templates and 5 banners with 1 revisionShop page layouts with banners, vouchers and best sellers where buyers look first. Banners and category images for campaigns and your shop page.Shop page layouts, with banners and category images for your campaigns.
- Store dashboard, a planning call every two weeks and a weekly recapSales, fees, ad cost and margin in one dashboard, updated through the month. A short written summary every week: what we did, what changed and what comes next. A call at the start and end of each month to agree promos, budgets and priorities.Sales and margin through the month, a written summary every week, and calls to agree promos.
Tier III
Custom scopeFor brands with a full catalogue, several marketplaces or more than one country
FromUSD 750IDR 10.000.000USD 675IDR 9.000.000a month, billed monthlybilled quarterly
Save 10% billed quarterly: from USD 675IDR 9.000.000 a monthMonthly billing also available: from USD 750IDR 10.000.000 a month
About SGD 960 a monthAbout MYR 3,060 a monthAbout PHP 47,300 a monthAbout THB 25,000 a monthAbout SGD 860 a monthAbout MYR 2,750 a monthAbout PHP 42,600 a monthAbout THB 22,500 a month
Month to month, no contractBilled every three months, no long contract
Choose this if you sell a large catalogue, on several marketplaces or in more than one country.
Everything in Tier II, plus:
- Chat serviceBuyer chats answered during business hours, so your response rate and store rating stay up.Buyer chats answered for you during business hours.
- Ads and promotions on all SKUsAds, vouchers, flash sales and campaigns on the products in your plan, each promo checked against margin.Marketplace ads, with the vouchers, flash sales and bundles around them.
- 500 SKU listings a monthNew listings written for search, or existing ones moved from another marketplace.Titles, attributes, descriptions and photos, new or moved from another marketplace.
- 300 affiliates contacted a monthCreators contacted and checked, commission set against your margin, fake accounts filtered out. The monthly count is outreach, not a number who join.Creators we reach out to every month to promote your products for a commission, checked by our team. This is outreach, not a promise of how many will join.
- 10 competitors, market size and 30 keywords, weeklyCompetitor sales, best sellers and price bands, so you know where your price stands. The words buyers search, tracked every week, with your titles rebuilt around them.Competitor sales and price bands, the size of your market, and the words buyers search.
- Margin and pricing check on all productsProfit per product after fees, vouchers, ads and commission, so a losing promo is caught before it runs.Landed cost, platform fees, vouchers and ad cost checked product by product.
- 7 storefront templates and 10 banners with 2 revisionsShop page layouts with banners, vouchers and best sellers where buyers look first. Banners and category images for campaigns and your shop page.Shop page layouts, with banners and category images for your campaigns.
Add another marketplace to Tier I or Tier II for USD 50IDR 500.000 a month.
|
Tier IMonth to monthQuarterly, 10% off 1 store on 1 marketplace USD 250IDR 3.000.000USD 225IDR 2.700.000 a month About SGD 320 a monthAbout MYR 1,020 a monthAbout PHP 15,800 a monthAbout THB 8,400 a monthAbout SGD 290 a monthAbout MYR 920 a monthAbout PHP 14,200 a monthAbout THB 7,500 a month
|
Tier IIMonth to monthQuarterly, 10% off 1 store on 2 marketplaces USD 400IDR 5.000.000USD 360IDR 4.500.000 a month About SGD 510 a monthAbout MYR 1,630 a monthAbout PHP 25,200 a monthAbout THB 13,400 a monthAbout SGD 460 a monthAbout MYR 1,470 a monthAbout PHP 22,700 a monthAbout THB 12,000 a month
|
Tier IIIMonth to monthQuarterly, 10% off Custom scope FromUSD 750IDR 10.000.000USD 675IDR 9.000.000 a month About SGD 960 a monthAbout MYR 3,060 a monthAbout PHP 47,300 a monthAbout THB 25,000 a monthAbout SGD 860 a monthAbout MYR 2,750 a monthAbout PHP 42,600 a monthAbout THB 22,500 a month
|
|
|---|---|---|---|
| Stores and marketplaces | 1 store on 1 marketplace | 1 store on 2 marketplaces | Custom scope |
| Run the store | |||
| Store managementOrders, stock, listings and account health checked every working day, with appeals handled for you. | Included | Included | Included |
| Chat serviceBuyer chats answered during business hours, so your response rate and store rating stay up. | Not included | Not included | Included |
| Listing and migrationNew listings written for search, or existing ones moved from another marketplace. | 20 a month | 100 a month | 500 a month |
| Store setup and onboardingShop settings, categories and the first listings set up, ready to sell. | Not included | Included | Included |
| Storefront templatesShop page layouts with banners, vouchers and best sellers where buyers look first. | Not included | 3 templates | 7 templates |
| Banner and category designBanners and category images for campaigns and your shop page. | Not included | 5 banners, 1 revision | 10 banners, 2 revisions |
| Get found and sell | |||
| Ads and promotionsAds, vouchers, flash sales and campaigns on the products in your plan, each promo checked against margin. | 10 SKUs | 25 SKUs | All SKUs |
| Affiliate managementCreators contacted and checked, commission set against your margin, fake accounts filtered out. The monthly count is outreach, not a number who join. | 25 contacted a month | 100 contacted a month | 300 contacted a month |
| Keyword research and SEOThe words buyers search, tracked every week, with your titles rebuilt around them. | 10 keywords, weekly | 15 keywords, weekly | 30 keywords, weekly |
| Research and margin | |||
| Market and competitor researchCompetitor sales, best sellers and price bands, so you know where your price stands. | 5 competitors, monthly | 5 competitors, weekly | 10 competitors and market size, weekly |
| Margin and pricing checkProfit per product after fees, vouchers, ads and commission, so a losing promo is caught before it runs. | Up to 50 products, every month | Up to 200 products | All products |
| Full Store DiagnosisWhere your store leaks sales and profit, and what to fix first. | In your first month | In your first month | In your first month |
| Reporting | |||
| Monthly report, compared with the month beforeSales, fees, ad cost and margin for each marketplace, compared with the month before. | Included | Included | Included |
| Weekly recapA short written summary every week: what we did, what changed and what comes next. | Not included | Included | Included |
| Planning call every two weeksA call at the start and end of each month to agree promos, budgets and priorities. | Not included | Included | Included |
| Store dashboardSales, fees, ad cost and margin in one dashboard, updated through the month. | Not included | Included | Included |
Add another marketplace to Tier I or Tier II for USD 50IDR 500.000 a month.
Prices in IDR are for businesses billed in Indonesia. We check your billing details before we send the invoice.
Prices in USD are for businesses billed outside Indonesia. Is your business billed in Indonesia? Message us on WhatsApp (opens in a new tab) for the Rupiah price.
Or start with one package
For one job at a time. Once you need two or more, a tier costs less.
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Marketplace Marketing and Margin Control
We run your ads, vouchers, flash sales and bundles as one plan, and check the margin of every promo before it runs.
Choose this if your own team already runs the store every day, and you only need ads and campaigns that stay profitable.
USD 200IDR 2.500.000a month
About SGD 260 a monthAbout MYR 820 a monthAbout PHP 12,600 a monthAbout THB 6,700 a month
See what is included: Marketplace Marketing and Margin Control -
Full Store Diagnosis
Where your store leaks sales and profit, and what to fix first.
Choose this if you want to know where your store loses money before you decide anything.
USD 20IDR 300.000per store, one time
About SGD 30 per storeAbout MYR 80 per storeAbout PHP 1,300 per storeAbout THB 700 per store
See what is included: Full Store Diagnosis -
Market Radar
Who sells what in your category, how much, and where you fit.
Choose this if you are about to launch or enter a new category and want to know the market first.
USD 50IDR 500.000one time
About SGD 60About MYR 200About PHP 3,200About THB 1,700
See what is included: Market Radar -
Creator Network
Creators found, filtered and tracked, with commission set against your margin.
Choose this if you want affiliates to sell for your store without managing creators yourself.
USD 200IDR 2.500.000a month
About SGD 260 a monthAbout MYR 820 a monthAbout PHP 12,600 a monthAbout THB 6,700 a month
See what is included: Creator Network -
Store Duplication
New stores set up and filled, up to 100 products each, ready to sell.
Choose this if you are opening on another marketplace or a second store and need it set up and filled.
USD 150IDR 1.500.000per store, up to 100 products
About SGD 190 per store, up to 100 productsAbout MYR 610 per store, up to 100 productsAbout PHP 9,500 per store, up to 100 productsAbout THB 5,000 per store, up to 100 products
Extra products USD 0.30IDR 5.000 each after the first 100.
See what is included: Store Duplication -
Buyer Chat Desk
Buyer chats answered Monday to Friday, 09.00 to 17.00, with a response guarantee.
Choose this if buyer chats wait too long and the rest of the store is already handled.
USD 150IDR 1.500.000a month
About SGD 190 a monthAbout MYR 610 a monthAbout PHP 9,500 a monthAbout THB 5,000 a month
See what is included: Buyer Chat Desk
Prices in IDR are for businesses billed in Indonesia. We check your billing details before we send the invoice.
Prices in USD are for businesses billed outside Indonesia. Is your business billed in Indonesia? Message us on WhatsApp (opens in a new tab) for the Rupiah price.
About
From the founder
Hi, I am Matthew Hartanto. I run marketplace stores on Shopee, TikTok Shop, Lazada and Tokopedia for brands across Southeast Asia. I have worked with new stores, growing local brands and large retailers, and together with my team I have managed more than IDR 100 billion in client sales. You can see some of that work in our case studies. Most people call me a marketplace manager, but I prefer to call myself a problem solver.
I started Lokaworks to help brands across Southeast Asia sell more on marketplaces and keep more of what they sell. As platform fees keep rising, we put profit first and base every decision on your store data and market data.
Official notice. Lokaworks contacts you only from WhatsApp +62 897 9797 132 and from @lokaworks.com email. If anyone else asks for payment in our name, message us first.
Frequently asked questions
More questions? Write to us at hello@lokaworks.com
Not sure where your store stands?
Take the two minute store check, or book a free 30 minute consultation.
Book a free consultation Take the store checkWhat does Lokaworks do?
Lokaworks is the marketplace agency for Southeast Asia, run from Surabaya, Indonesia. Our team runs stores for brands on Shopee, Tokopedia, TikTok Shop, Lazada and RedMart (Lazada), from listings, search and ads to affiliates, competitor research and a margin check before any promotion runs. Every month you get a report of your sales, fees, ad cost and margin, compared with the month before.
Which marketplaces and countries do you work in?
We run stores on five marketplaces: Shopee, Tokopedia, TikTok Shop, Lazada and RedMart (Lazada). Our clients sell in nine markets: Indonesia, Singapore, Malaysia, Thailand, the Philippines, Vietnam, Taiwan, Japan and South Korea. We have run stores in each of these markets, and we plan for each one separately: its fees, campaign dates and buyers.
How much does Lokaworks cost?
Lokaworks charges one fixed fee per store each month, never a percentage of your sales, and the ad spend is yours, paid to the marketplace directly. Plans start at USD 250IDR 3.000.000 a month, or 10% less a month when billed quarterly. To start smaller, a Full Store Diagnosis costs USD 20IDR 300.000 per store, one time, and every plan includes it in its first month.
Who is behind Lokaworks?
Lokaworks was founded in 2025 by Matthew Hartanto, who started out as a freelancer before building the agency. The company behind it is PT Loka Kerja Asia, in Surabaya, Indonesia, and today a team runs every client account.
What access do you need to my store?
A sub account on your own shop, with the permissions the work needs. You keep ownership, see everything we do, and can remove the access at any time.
Is the ad spend included in the fee?
No. The fee covers our work running your ads. The ad spend itself is yours and is paid to the platform directly.
Can we start small before we commit?
Yes. The consultation is free. After it, a Full Store Diagnosis costs USD 20IDR 300.000 per store: the 5 biggest leaks in your store, 3 main competitors, a keyword map for 10 products and the margin of your top 20 products, in three business days, with no commitment. A single package can also be bought for one job at a time. Start a monthly plan within 30 days of your report and the full diagnosis fee comes off your first invoice.
Is there a minimum commitment?
No long contract. Plans are billed quarterly by default, at 10% off, from the day you start, or monthly if you prefer. You can stop at any time: a quarterly plan then runs to the end of the quarter you paid for, a monthly plan to the end of its month.
Can we change tier later?
Any time. The difference is prorated for the rest of the month, and the new tier starts the following week.
How often do we hear from you?
Every plan includes a monthly report built from your own marketplace exports, with each figure compared with the month before, and a direct WhatsApp line during business hours. Tier II and Tier III add a planning call every two weeks and a written recap every week.